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Emergency water mitigation
Rapid assessment, water extraction and immediate stabilization to reduce additional damage.
Get emergency help →
IICRC-certified restoration professionals
Houston water damage restoration,
handled start to finish.
Emergency mitigation, structural drying, detailed claim documentation and complete reconstruction—managed by one local team from first inspection to final walkthrough.
Locally ownedIICRC certifiedFully insured
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Call Renova
Tell us what happened.
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We assess the loss
Moisture is located and documented.
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Drying begins
A clear plan protects the property.
For homeowners and property managers
What to do after you find water damage.
Stop the water source if it is safe to do so. Avoid rooms with electrical hazards or contaminated water. Take photos before moving affected belongings, then call for an assessment. The right drying plan depends on what got wet and how long the water has been there.
See Renova’s process →Complete restoration
One team for the entire loss.
Water damage does not end when the standing water is gone. Renova manages mitigation, contents protection, drying and the repairs required to make the property whole again.
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Structural drying
Commercial air movers and dehumidifiers supported by daily moisture monitoring.
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Moisture detection
Meter readings and thermal imaging help identify moisture hidden behind finished surfaces.
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Sewage & contaminated water
Controlled removal, cleaning and safety-focused protocols for affected materials.
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Contents & pack-out
Careful inventory, packing, transportation and storage when belongings must be protected.
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Complete reconstruction
Drywall, paint, flooring, trim, cabinetry and full build-back with one accountable team.
Our process
Clear steps.
Careful records.
No guessing.
From the first moisture reading to the final walkthrough, we explain what is happening and why.
Start with an inspection →- 01
Inspect & document
We identify the source, inspect affected areas, record moisture conditions and explain the immediate plan.
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Protect & mitigate
Standing water and unsalvageable materials are addressed while unaffected areas are protected.
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Dry & monitor
Equipment is placed according to site conditions and progress is tracked with moisture readings.
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Rebuild & complete
Once drying goals are met, Renova coordinates repairs through the final walkthrough.
Built for demanding losses
Documentation that tells the story of the damage.
Clear records help homeowners, property managers and claim professionals understand what was affected, what work was performed and how drying progressed.
Job-site photographsMoisture readingsEquipment logsScope documentation
IICRCCertified technicians
24/7Emergency response
1 teamMitigation through rebuild
“We treat the property, the documentation and the finish work as one connected job.”— Renova Water & Restoration
Real Renova field work
The work behind a properly documented loss.
These are photographs from Renova inspections and restoration projects—not stock images. They show the containment, moisture checks and controlled access used to understand and address water damage.
Have water damage now? Start with a documented inspection.
Request an inspectionLocal response
Serving Greater Houston.
Renova responds to residential and commercial water losses throughout Houston and surrounding communities.
HoustonKatySugar LandRichmondRosenbergThe WoodlandsSpringHumbleConroe
Houston skyline photo: Mike Hawkins / Wikimedia Commons, CC BY 2.0. Dark overlay and cropping applied.
Homeowner questions
Straight answers when water damage happens.
Every loss is different. These answers explain the first steps and Renova’s role in the restoration and insurance process.
For policy questions, see the Texas Department of Insurance claim guide.
Call Renova — 24/7What should I do first when I find water damage?
If it is safe, stop the water source and keep people away from electrical hazards or contaminated water. Take photos or video, move items that can be moved safely, and call Renova for an assessment. If you plan to file an insurance claim, notify your insurer promptly and keep receipts for emergency expenses.
Should I call Renova or my insurance company first?
For active water damage, address immediate safety and stop further damage first. You can call Renova to assess and begin needed mitigation, and contact your insurance company as soon as you can to report the loss. You do not need to wait for a coverage decision to ask what immediate steps are needed.
Does Renova handle my insurance claim?
You file the claim and speak with your insurance company about your policy and coverage. Renova handles the restoration work and can provide job-site photos, moisture readings, drying records and a work scope for you or the adjuster to review. We can discuss the repair scope with the adjuster, but we do not decide coverage or promise that a claim will be paid.
What are the steps in an insurance claim for water damage?
First, document the damage and report the loss to your insurer. The insurer may assign an adjuster to review the damage and your policy. Renova can assess the property, perform authorized emergency mitigation and document the work. After the adjuster reviews the loss, you and the insurer discuss the estimate and coverage decision. If repairs are approved or you choose to proceed, we agree on the reconstruction scope and payment terms before work is scheduled.
Do I have to use the contractor my insurance company recommends?
You can ask your insurer about its preferred contractor program, but you can select the contractor you want. Confirm your policy, deductible and payment arrangements with the insurer, and read the contractor’s scope before signing.
Will insurance cover every kind of water damage?
Coverage depends on the cause of the water, your policy and the insurer’s decision. A sudden plumbing leak and water entering from outside may be treated differently. We document what we observe; your insurer or a licensed insurance professional can answer coverage questions.
How long will drying and repairs take?
The timeline depends on the amount of water, the materials affected and measured drying progress. After the assessment, we explain the next steps and update you as conditions change. Reconstruction is scoped separately after the damage and drying needs are clear.
Request an inspection
Tell us what happened.
For an active water emergency, call now. For an inspection request, send the details below and the Renova team will follow up.
24/7 emergency line(281) 305-8712renovawaterrestoration@gmail.com